15 December Initiating & gathering information - Frequent mistakes, practical tools examples of real situations December, 15 | 11:40 - 12:40 Suzanne Kurtz Professor Emerita the University of Calgary (Canada) and Washington State University (USA) Cindy Adams Professor in the Department of Veterinary Clinical and Diagnostic Sciences at the University of Calgary, Veterinary Medicine (Canada) Meet the Speakers December, 15 | 12:45 - 13:15 Introducing the CCG in our hospital December, 15 | 13:20 - 13:50 Camilla Deales