15 December Initiating & gathering information - Frequent mistakes, practical tools examples of real situations December, Thursday 15 | 11:40 - 12:40 Suzanne Kurtz Professor Emerita the University of Calgary (Canada) and Washington State University (USA) Cindy Adams Professor in the Department of Veterinary Clinical and Diagnostic Sciences at the University of Calgary, Veterinary Medicine (Canada) Meet the Speakers December, Thursday 15 | 12:45 - 13:15 Introducing the CCG in our hospital December, Thursday 15 | 13:20 - 13:50 Camilla Deales